Frequently Asked Questions
Everything you need to know about us!
Yes! We frequently offer free shipping promotions (keep an eye on our countdown timer!). When active, free shipping is automatically applied at checkout to all qualifying orders.
AurumLift specializes in Everlasting Gifts—premium, handcrafted keepsakes designed to stay beautiful forever. Our signature collection features Eternal Rose Bears with hidden gold-plated jewelry and LED Tulip Domes.
Currently, we focus on providing the fastest possible service to our main regions. Please check the checkout page to see if we currently deliver to your specific location.
The average shipping time is about 10 days.
Returns and/or refunds are only eligible if:
- The product is damaged on arrival.
- The product never arrived.
- The product and/or parts are missing.
The refund request must be submitted within 30 days of arrival. Submit it via our contact page.
Yes. All our products are sourced and produced with ethical standards, ensuring fair labor practices and sustainable materials where possible.